Frequently Asked Questions
Everything you need to know about shopping with Dr. Clark Store.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn apparel with original tags attached. Simply use our online portal to generate a prepaid return label.
How do I find my correct size?
Each product page features a detailed 'Size Guide' button. We recommend measuring a similar garment you own to compare against our specific item dimensions.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
At Dr. Clark Store, we prioritize ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we audit all our factories annually.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.